Last updated October 18, 2026
1Program
Laptop Lifeline Customer Care — text messages from (580) 219-5787 about your questions and laptop-unlock orders.
2How you opt in
You opt in when you tick the optional text-reply box on our question form, or when you text us first. We never buy numbers or text people who haven't contacted us.
3What we send & how often
Replies to your questions, order confirmations, shipping labels and tracking, and status updates (for example, "your laptop is unlocked and on its way back"). Message frequency varies — usually 1–5 messages per order or question. No marketing messages unless you ask for them.
4Cost
Message and data rates may apply. Laptop Lifeline never charges you for texts.
5Opt out & help
Reply STOP at any time to stop receiving texts — you'll get one confirmation and nothing after that. Reply START to opt back in. Reply HELP for help, email support@laptoplifeline.com, or call (580) 219-5787.
6Privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy.
7Carriers
Supported on all major US carriers. Carriers are not liable for delayed or undelivered messages.